Managing Challenging Clients

Managing Challenging Clients

Number of page: 192
Author: A. Oade
Publisher: Springer
Rating:
Category: Business & Economics

Do you need to deliver an effective service to challenging and unreasonable internal or external clients
Do you worry that you’ll lose business or take a reputational hit if you don’t do so well enough
This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.