Books in category Political Science – Public Affairs & Administration

  • Gesch ftsprozessoptimierung f r Dummies

    Geschäftsprozessoptimierung für Dummies
    Robert Freidinger

    Robert Freidinger zeigt Ihnen, wie Sie Ihr Unternehmen durch eine gut geplante und erfolgreich durchgeführte Geschäftsprozessoptimierung optimal auf Ihre Kunden ausrichten und sich damit einen klaren Wettbewerbsvorteil verschaffen.

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    Основы государственного и муниципального управления
    Олег Михайлович Рой, Рой О М

    Издание рекомендовано УМО вузов России по образованию в области менеджмента по специальности 061000 "Государственное и …

  • Evolutionary Governance Theory

    Evolutionary Governance Theory
    Raoul Beunen, Kristof Van Assche, Martijn Duineveld

    This volume presents empirical studies and theoretical reflections on Evolutionary Governance Theory (EGT), its most important concepts and their interrelations.

  • The Education of Eva Moskowitz

    The Education of Eva Moskowitz
    Eva Moskowitz

    The Education of Eva Moskowitz is sure to galvanize supporters, enrage her opponents, generate headlines, and urgently impact the national conversation on education.

  • Salesforce Service Cloud For Dummies

    Salesforce Service Cloud For Dummies
    Jon Paz, T. J. Kelley

    This book covers: Salesforce.com Service Cloud Basics Handling Customer Issues Improving Your Service Organization's Effectiveness Leveraging Your Organizational Knowledge Recognizing When It Takes a Community Measuring Contact Center …

  • Topics in Performance Evaluation Measurement and Characterization

    Topics in Performance Evaluation, Measurement and Characterization
    Raghunath Nambiar, Meikel Poess

    This book constitutes the proceedings of the Third Technology Conference on Performance Evaluation and Benchmarking, TPCTC 2011, held in conjunction with the 37th International Conference on Very Large Data Bases, VLDB 2011, in Seattle, …

  • Producing Health Policy

    Producing Health Policy
    Jo Maybin

    In this book Jo Maybin draws on rare access to the inner-workings of England's Department of Health to explore what kinds of knowledge civil servants use when developing policy, how they use it and why.

  • The Political Economy of Microfinance

    The Political Economy of Microfinance
    Philip Mader

    This book raises fundamental concerns about this widely-celebrated tool for social development.

  • The Oxford Handbook of State and Local Government

    The Oxford Handbook of State and Local Government
    Donald P. Haider-Markel

    The Oxford Handbook of State and Local Government covers the main areas of study in subnational politics by exploring the central contributions to the comparative study of institutions, behaviour, and policy in the American context.

  • Enterprise Architecture at Work

    Enterprise Architecture at Work
    Marc Lankhorst

    So this book is an ideal companion for enterprise IT or business architects in industry as well as for computer or management science students studying the field of enterprise architecture.

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